Orders are shipped within 1 business day if nothing else is stated on the Order Confirmed page.

Average shipping times (Standard Shipping):

• USA: 3-8 days (depending on state, see exact during checkout)
• International: 8-14 days (depending on country, see exact during checkout)

Average shipping times (Express Shipping):

• USA: 2-3 days (depending on state, see exact during checkout)
• International: 5-8 days (depending on country, see exact during checkout)

We meticulously machine our products out of some of the best materials on Earth. That’s why each Polar Ring and Ratchet Ring is guaranteed for a lifetime against defects in materials and craftsmanship.

In short - if anything happens with your Polar Ring and Ratchet Ring over time, we will be there to help you. We handle this on a case by case basis, and every situation is different from the next. What they all have in common is that they end with your ring back in pristine clicking condition.

This guarantee applies to handling under responsible use by it's original owner. Exposure to harsh chemicals or damage caused by high drops, extreme exposure to the elements, neglect, etc., will void the warranty. 

If your product doesn’t live up to what we said it would, simply contact us and we'll take care of you.

We have a 90-day return policy, meaning you have 90 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it (no scratches or other signs of wear) and in its original packaging. You’ll also need to provide a proof of purchase (order number). We reserve the right to refuse a return if the item in question is damaged.

To start a return, you can contact us at hello@projectratchet.com.

*Gift cards and items purchased with gift cards are non-refundable. Items purchased with gift cards are eligible for size exchanges. 

We accept PayPal, Visa, Mastercard, American Express, Maestro, Shop Pay, Union Pay, Apple Pay, Google Pay, Klarna (select countries checking out in Euro € or SEK), Bancontact (Belgium) and iDEAL (Netherlands).

All payments are securely encrypted by 256-bit SSL Encryption Technology.

Please email us at hello@projectratchet.com and we’ll see what we can do for you based on the stage of your order. We’re unable to cancel or edit any orders that have been processed or dispatched.

• Ratchet Ring/ Polar Ring
• Ring Box
• Tool for cleaning
• Spare spring [only for Ratchet Ring orders, the spring is an internal part]
• Certificate of Authenticity
• Lifetime Warranty
• Fool-Proof Guide to Quit Biting and Picking in 14 Days

Yes, we do! For more information on this, check out our Shipping Policy.

We currently offer sizes 7-14.

For more information on exact size dimensions and how you can find your ring size, please visit our Size Guide.

Yes - size exchanges are always available, as long as the original ring is without scratches or other signs of wear and the desired ring size is in stock. If you need to exchange your ring for a different size, please send us an email to hello@projectratchet.com and we will help you further there.

Please keep in mind that if we are sold out of your desired size, you may need to wait until we restock it.

You can exchange a Ratchet Ring to a Polar Ring of equal value and vice versa.

Please note that we do not cover the cost of the return shipping, but we do cover the cost of shipping the new ring to you.

All orders, size exchanges and returns go through our shipping partner based out of Ohio, United States. 

If you’re from the EU, don’t worry. This doesn’t mean you’ll have to pay any extra import fees or VAT. We take care of that in advance for you, at no extra cost to you.

Our rings are all made of 316 Stainless Steel.

316 is a highly durable and corrosion resistant grade of stainless steel.

The Black Edition rings have a DLC (Diamond Like Carbon) coating, meaning an additional (and highly durable) layer of carbon with a diamond-like structure is added to the surface to change the color. The DLC coating also improves the frictional properties, increases the hardness, and creates a tougher and more durable scratch resistance.

The reason that we went with SUS316 is because it has the perfect properties for the Polar Ring and Ratchet Ring - hard, durable, and the most important part - minimal friction between moving parts, in this case, the inner and outer part of the ring. Other materials, such as titanium, have a more prominent friction between moving parts, referred to as galling. This creates unpleasant feelings and noises from the metal surfaces rubbing against each other.

Water will not damage the Polar Ring or Ratchet Ring, but since the rings are not fully encapsulated (this would cause too much friction), water can find its way into the ring. This small amount of water will also find its way out with a few turns after the outer parts of the ring has dried up.

You can wash your hands or even shower with the Polar Ring and Ratchet Ring, but you will notice a different feeling in the clicks for a while after. It goes back to normal after it dries up.

If you want to be extra careful with your ring, it can be wise to avoid contact with water and liquids as much as possible.

After the Ratchet Ring has become wet it is extra important to be careful about turning it in the wrong direction. The water and potential soap act as a lubricant and can make the ring more prone to turn in the wrong direction. After the Ratchet Ring has been in contact with water, turn the ring gently to help the water that potentially has found its way into the ring find its way out.

This being said, we do recommend to try and keep the ring's exposure to water at a reasonable level. Excessive exposure to water and other liquids can affect the mechanical function of the Ratchet Ring and Polar Ring.

Do not wear the Polar Ring and Ratchet Ring in the ocean or expose it to salt water - this can damage the internal mechanism of the ring.

Do not expose the Polar Ring to alcohol.

79% of Ratchet Ring V2 owners report wearing their ring daily [2024 customer survey, Polar Ring and Ratchet Ring have the same external design].

One of our main focuses when designing our rings is to make sure that they are comfortable to wear in daily life. This means that while the Polar Ring and Ratchet Ring are thicker than most rings, they're thin enough to not bother your other fingers while wearing it.

The width and thickness of the Polar Ring and Ratchet Ring is constant for all sizes and the measurements are:

• Width: 7 mm
• Thickness: 2.8 mm

When wearing the Polar Ring loosely around your finger and turning it lightly with your finger, it produces low-volume clicks.

When you wear it snugly around your finger and apply pressure, it is silent.

Yes you can! Please see this photo.

The reason we do not recommend to flick a non-Black Edition Polar Ring fast is because the frictional properties on the Black Edition is superior to those of the Classic Steel rings.

If you flick a Classic Steel/ design ring fast, the metal to metal interaction can shave of small particles of the steel, and they can interfere with the magnets.

This does not happen with the Black Edition rings (including Two-Tone) due to the superior frictional properties and the increased hardness of the surface.

The magnets are of the strongest Neodymium grade N52.

The Polar Ring and Ratchet Ring are CNC machined by our partners in Seoul, South Korea.

Our rings can act as a discreet outlet of any nervous or jittery energy you may have. When you feel anxious, turn the ring gently, feel the stimulation of the clicks, and take a few deep breaths.

The tactile clicks of the Polar Ring and Ratchet Ring is something you always have control over, even if the world around can seem like chaos. This can help you get back on track.

The reason that our rings can help you improve your focus is because they provide simple, mindless stimulation that can help your brain concentrate on the primary task at hand, steering it away from fleeting thoughts. Our rings can essentially help your brain focus on one thing at a time by providing it with consistent stimulation that doesn’t require thought or advanced action.

You have probably experienced or witnessed this yourself - people curling hair, bouncing legs, or tapping their pens when they are trying to concentrate. The Polar Ring and Ratchet Ring build on this principle, but makes it better and does it more effectively, without disturbing one's surroundings.

Studies show that there is a connection between fidgeting and more sustained ability to concentrate. A study from 2006 (Stalvey and Brasell, 2006), of children in the sixth grade showed that children who used a stress ball performed better in learning to write. A 2013 study (Farley et al., 2013) of ability to maintain focus during a 40-minute lecture found a positive relationship between fidgeting and greater ability to maintain knowledge.

Yes! The positive effect of fidget tools and the Polar Ring and Ratchet Ring can be even more pronounced in neurodivergent individuals. Neurodivergent people often have unique sensory and motor needs, and fidget tools can provide a way to meet those needs in a discreet and constructive way.

This includes people on the spectrum of Autism, who might enjoy them due to their inherent controllable stimulation and soothing effect, and individuals with Attention Deficit Disorders, who may feel a constant need for stimulation or need a source to conveniently relieve excess energy. 

Two great researchers and authors of the book “Fidget To Focus” put it like this: 

“If something we are engaged in is not interesting enough to sustain our focus, the additional sensory-motor input that is mildly stimulating, interesting, or entertaining allows our brains to become fully engaged and allows us to sustain focus on the primary activity in which we are participating.

- Roland Rotz, PhD, Sarah D. Wright, MS. [not affiliated with nor endorsing Project Ratchet and our products]

Yes, we do!

Here are a few of them:

"It’s so convenient, and sounds super satisfying too. Plus it looks like something James Bond would wear!”
- Vincent @Excessorize.Me

"It’s stylish. I like the fact that it doesn’t have a really thick profile, so it looks like a regular ring. And the feedback is real nice!”
- Melanie @EDCFidget

"I got to test it out for a day. I found that the stimulation helped me think. For the first time in years, I didn't pick my nails for a whole day."
- Elias S.

"The portability, the looks, the sound, and the feel makes it intriguing, and a great choice for everyday carry!"
- Kevin @LeftyEDC

To read more testimonials, you can check out our Reviews Page.

You can try lubricating your Ratchet Ring by adding a small amount of lubricating liquid with a small brush to the spring of the ring - less than a drop.

Keep in mind that this will lead to the clicks becoming less distinct. It can also make the ring more prone to turn in both directions, which can damage the ring if done repeatedly.

If you are not satisfied with the result following the lubrication, you can always disassemble the ring and wash the lubrication off with water.

Make sure that the lubrication is non-toxic/ dangerous as it can come in contact with your skin. We recommend a small amount of Krytox GPL-1O5 or shaving oil to the spring.

Read the product specifications carefully before use to make sure you are not allergic or in any other way at risk by adding it to your Ratchet Ring.

The small black coin-looking thing that is included in all orders is a tool used to disassemble the Ratchet Ring. This is included in case you ever need to open the ring up for an internal cleaning.

If you need help figuring out how to use it, please send us an email to hello@projectratchet.com, and we'll give you all the help you need.

All orders come with a white card with a QR-code leading to a video showing how to use the tool.

Sometimes dirt can become stuck in the internal mechanism of the Ratchet Ring, leading to the turning becoming less smooth. Usually it comes out with a wash, but sometimes the particles can be a bit more resilient and require that the ring is dismantled and the internals cleaned.

To disassemble the Ratchet Ring without the risk of damaging or scratching it, you need a custom-made tool. This tool is easily 3D-printed, and we'd love to share the STL file for the design with you. Please email us at hello@projectratchet.com with the subject line "STL FILE" and your ring size, and we will send it over to you right away.

If you do not have access to a 3D printer we'll send a tool out to you, on the house.

All orders come with a tool.

We have a video showing how to use the tool to achieve a variety of different outcomes. If you would like watch this video, please send a request to hello@projectratchet.com.

This video is also linked via a QR-code on the white card included in your order. To access it, just scan the QR-code with your phone camera.

The Black Edition rings cost €20 more than the Classic Steel and design rings as they have a DLC [Diamond Like Carbon] surface coating. This coating not only gives the ring its new color, but also comes with other benefits such as:

• Superior wear and corrosion resistance 
• High scratch resistance
• Low friction coefficient (smooth action)
• Increased hardness

A Physical Vapor Deposition (PVD) treatment is a coating process that revolves around depositing materials onto a substrate within a vacuum chamber to alter its appearance and/or qualities. 

The Ratchet Ring Black Edition features a DLC [Diamond Like Carbon] coating, which is a form of PVD where Carbon is deposited onto the ring to form a protective layer. This layer has a structure very similar to diamonds.

During PVD, solid materials undergo vaporization and subsequent condensation onto a target surface, resulting in the formation of a thin yet protective layer. This process enhances the substrate's attributes such as hardness, resistance to wear, protection against corrosion, and aesthetic appearance. Notably, PVD technology offers meticulous control over coating thickness and composition, thereby elevating durability and performance standards.